Commercial Bank of Ethiopia, CBE

Customer Feedback

Branch:

Service areas:

Employee Name:

Employee Id:

Please describe the problem you encountered in the banking services you receive :

Content :

How do you rate our service and service environment in the following aspects?

Aspects	Very good	Good	Poor
Employees' Competence:
Employees' punctuality:
Office neatness:
Quality of office equipment:
Service delivery time (waiting time):

Please specify any other aspect of banking service that needs improvement

What additional banking services do you expect us to start?

To enable us to inform you the measures taken follwing your suggestion, please state your

Name:

Telephone:

Email: